FAQ

Have questions? Find answers here!

Q: What happens after I make the purchase?

A: The Calgary Food Bank uses your generous donation to purchase food and provides it to Calgarians in need. The items listed on each product page are all purchased, we leverage generous donations of food from the community and food industry and so if we have high inventory of an item that you purchased we may put those funds towards other food items.

Q: Can I receive a tax receipt?

A: Yes! All donations over $25 will receive a tax receipt.

Q: When will I receive my tax receipt?

A: It may take up to 3 months to process your tax receipt. If you have questions or need support, please contact us at giving@calgaryfoodbank.com

Q: Will I receive anything after my purchase?

A: No, but our clients will! You will not receive any physical product aside from a tax receipt

Q: What am I purchasing?

A: Each purchase lets us procure a set of ingredients for a Calgarian in need. Calgary Food Bank clients have choice when they receive their food hamper, an individual household may not take the exact set of items you purchase or make the meal envisioned.